Customer Lifetime Value (LTV / CAC) Calculator
Calculate Customer Lifetime Value (LTV), LTV to CAC ratio, payback period, and unit economics health for growth.
GetCalcu Methodology & Editorial Standards
Every calculation formula on GetCalcu is peer-reviewed against official industry standards (CFPB, IRS Title 26, NIST, ISO 80000, and CDC guidelines).
Understanding LTV:CAC and SaaS Unit Economics
Customer Lifetime Value (LTV) measures the net profit a single customer contributes over their entire relationship with your company.
The 3:1 Rule for LTV:CAC
A 3:1 ratio (LTV = 3x CAC) is widely considered the golden benchmark. Below 1:1, you lose money on every customer. Above 5:1, you may be underinvesting in marketing and leaving market share on the table.
CAC Payback Period
The payback period tells you how many months of customer revenue are required to recoup the upfront sales and marketing acquisition cost.
How to Use the Customer Lifetime Value (LTV / CAC) Calculator
- Step 1: Enter your Average Order Value (AOV) and annual purchase frequency.
- Step 2: Set expected customer retention lifespan in years.
- Step 3: Add gross margin percentage and Customer Acquisition Cost (CAC).
- Step 4: Analyze your LTV:CAC ratio and payback timeline.
Real-World Worked Examples
B2B Software SaaS
Input: $150/mo, 80% Margin, 3 Yr Lifespan, $1,200 CAC
Result: LTV: $4,320 | Ratio: 3.6x | Payback: 10.0 mo
Frequently Asked Questions
What is a good CAC payback period?
For B2B SaaS, under 12 months is considered excellent. For B2C and e-commerce, payback should ideally occur within the first purchase or within 6 months.